![]() ![]() However, Medicare, United Healthcare, Blue Home and other out of network insurance plans can be billed by our in-house Quest Lab for lab testing.įor billing questions regarding services rendered by our providers, please call our local billing team at TSI Healthcare at 86. We are non-participating providers with Medicare, which means that Medicare patients may not file for reimbursement for office visits. For all out-of-network plans except Medicare, you may file for reimbursement from your insurance plan for out-of-network payments. If you have an insurance plan that is not accepted at our practice, you will be charged our self-pay rates for services and will be required to pay in full at the time of the visit. We are NOT in network with United Healthcare, Medicare, Medicaid, Cigna Connect, or Ambetter for office visits. If you have a Blue Home plan and choose to seek care with us out of network, you will be charged our new reduced self-pay fees for office visits and we can assist in filing to your insurance for reimbursement. * For 2020 Affordable Care Act Marketplace () participants: We are NOT in network with the new BCBS Blue Home plan, a UNC Health Alliance plan with a limited network. Our practice is in network with the following insurance companies: Please bring your insurance card to all appointments, and contact your insurance company prior to your visit to determine required deductibles and copayments. If you are unable to come to your appointment, please notify us at least 24 hours in advance so that another patient can make use of that appointment time. Please arrive early for your appointment so that you can help us remain on schedule and keep wait-times for all of our patients to a minimum. We strive to stay on schedule and see each patient at the time of their appointment. Please download and complete new patient forms and annual visit forms prior to your appointment, or arrive at least 15 minutes early in order to complete these forms. Please bring your insurance card and ID card to all appointments. We reserve acute appointment slots daily for urgent problems that require same-day evaluation. Please let us know the reason for your visit so that we can schedule an appropriate time slot for your appointment. ![]() If you are an established patient, please call us 91 to make an appointment or request an appointment on the patient portal. If you are a prospective New Patient and would like to make an appointment or inquire about the practice, please either call us at 91 or send us an email at Please provide us with your contact information, the best time to reach you for a call back, your insurance plan, and what type of care you are seeking. **We are now offering telehealth visits for New and Established patients** Monday through Thursday and 8:00 a.m- 4:00 pm on Friday. If you’re an extrovert, you’ll love it here plus the workload and excessive stress.Our office hours are 8:00 a.m. I did not retain any true relationships from working there. In conclusion, the job was enjoyable and sometimes stressful, but the atmosphere and people did not lighten up my experience. Overall, I liked being a processor and the “keeping to oneself” without having to really interact with people besides phone calls, asking questions when necessary, drawing blood, and occasional banter with coworkers was great. Besides that, the workload was often above our pay grade because we’d do tasks that we were not typically meant to do. Older technologists also acted superior, which makes sense, but don’t act snobby just because you have a higher education and more experience. Coworkers like talking about each other and I somehow got involved in drama just for being at work and hearing people talk. I had very helpful people who guided me during my training, but the atmosphere can sometimes feel hostile. My experience was not the best here, but it wasn’t terrible. ![]()
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